Conditions

The sale of Transfer Packages is regulated under the Italian laws that govern tourist travel services.

·Bookings should be considered as confirmed on receipt of the insulatransfer confirmation email, and no reimbursement will be due in the event of cancellation. This booking confirmation will have to be shown to those providing the transfer service.

·Transfers are organized in accordance with the details you have supplied and insulatransfer will not accept responsibility for any changes of time and/or date unless communicated by email at least two days before the confirmed transfer. Any such variations should only be considered as confirmed upon receipt of an email acknowledging the amendment from insulatransfer.

·In the event that arrival in Naples is delayed until a time incompatible with maritime connections to the islands or for reasons of force majeure, in particular in the event of suspension or cancellation of maritime connections due to adverse weather or sea conditions or strikes, insulatransfer undertakes to find an alternative but without assuming responsibility or obligation for any additional costs for transport and/or accommodation. These will be at the expense of the customer and will have to be paid as and when incurred.

·The price expressed in Euro is the one indicated on the confirmation email.

·Payment shall be made at the time of booking using a credit card issued by VISA or MASTERCARD, by following the procedures that are described online.


·The security of the credit card details supplied is guaranteed by the PASCHIINCOMMERCE secure payment system of the Bank of Monte dei Paschi di Siena.


Privacy: in accordance with article 13 DL of the law on privacy n.196 of 30th June 2003, we hereby inform you that the personal details that you submit will be kept in the databank of insulatransfer under conditions that guarantee their security and confidentiality, and that they will be used to keep you informed of our new initiatives.